What Information Do We Collect?
We collect information from you when you subscribe for blog updates or register as a Member on our Member’s Site. The only essential information required is a chosen Username and valid email address.
Additional Information Collected For Purchases.
Registering to our Member’s Site may also mean you have completed a purchase for one of our Premium Video Series. Additional information is collected to complete the purchase, which may include a billing address, phone number and credit/ debit card information. Due to the sensitive nature of purchase information, it is handled differently to registration information – please see below for details.
What Do We Use Your Information For?
Any of the information we collect from your may be used in one of the following ways:
– For the function of our services; to provide you with updates and access to your unique set of access rights within our Member’s Site.
– To improve our website; we continually strive to improve our website offerings based on the information and feedback we receive from you.
– To provide and improve customer service – your information helps us to respond to your customer service requests and support needs
We will never provide or sell your information to any third party.
Any information that you choose to disclose within the public and Member’s areas of our sites, including comments and submitted photos will become available for anyone else who has access to our site. We can not safeguard any information you disclose in this way
How To Opt-Out of E-Mail Contact
When you subscribe for email updates or become a Member of our Member’s Site, we will send you emails only relating to our own content, including educational content provided through our blog and occasional updates about our products or services.
You can opt-out of email contact from us at any time through the unsubscribe links provided at the bottom of every email sent out.
If you have any difficulty with unsubscribing please get in touch and we will ensure this is done for you.
How Do We Protect Your Information?
We take your protection and security very seriously. We implement the use of a secure server on pages where sensitive information is submitted, and it is transmitted via Secure Socket Layer (SSL) technology.
We use the service of Stripe to handle payments, and none of the sensitive information ever touches our server.
Stripe is certified to PCI Level 1, the most stringent level of certification.
Your sensitive payment information never reaches our server and as such no record is held by us on our files at all.
Third Party Services
We use Active Campaign as an email service to allow us to offer the services that we provide.
Your data is stored on a secure server behind a firewall and only for the purposes required by our business.
The other third-party service providers are used for payment gateways and other payment transaction processors, and have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
Third Party Links
Occasionally, at our discretion, we may include links to third party websites. These third party sites have separate and independent privacy policies and we therefore have no responsibility or liability for the content and activities of these linked sites.
Online Privacy Only
When you provide us with personal information to complete a transaction, we imply that you consent to our collecting it and using it to provide you with our product and service. This will include contacting you with emails to assist with using our service, occasional product updates and notifications of related educational content published to our blog.
If you provide your contact information to create a ‘Free Membership’ or subscribe to our blog updates, you consent to us contacting you with emails to assist with using our service, alongside occasional product updates and notifications of related educational content published to our blog.
You may withdraw your consent at any time by clicking on an “unsubscribe” link which is offered at the bottom of every email we send.
You may also withdraw consent by writing to us at firstname.lastname@example.org.
Tel: 07903 195036